The on line supply and sale of FORMABOOTS S.p.a’s product on the www.formaboots.com website are governed by the following General Conditions of Sale.

www.formaboots.com

ART.1 – DEFINITIONS

• FORMABOOTS S.p.a: owner of the website and Seller, with registered office in Via Giorgione, n. 5, 31030 Altivole (TV), P.IVA IT 06729650967;

• General Conditions: conditions applied by FORMABOOTS S.p.a for online sale of Products on the website;

• Website: www.formaboots.com;

• Customer/Customers: user/s who, enters in the Website to explore or to order Products;

• Order/Orders: online submissions of purchase of Products on the website, made by registered Customers;

• Products: Formaboots brand products present on the Site.

ART. 2 – GENERAL NOTES

All orders and purchases of Products, made by the Customers on the website, are made with FORMABOOTS S.p.a and are governed by the following General Conditions and by, where not explicitly laid down therein, by Consumer Code (D. Lgs. 206/2005) – and e-commerce law (D. Lgs. 70/2003). As it concerns privacy policy they are governed by D. Lgs. 196/2003 and subsequent amendments, at last D. Lgs n. 101/18, as well as EU Reg. 679/2016 (Privacy). General Conditions applied are those in force at the time of placing the order and may be modified for the future orders following the pubblication on the web site.

ART. 3 – PRODUCTS

The following General Conditions govern exclusively online Products’sales in the manner described on the web site www.formaboots.com. The following General Conditions don’t govern the sale of products form entities different than FORMABOOTS S.p.a, that may be find in the Website through links, banners or other hyperlinks. The visual representation of the Products, is the same of the image with the only purpose to represent the Products for sale, the images and colors of Products on sale may however vary, due to the effect of the Internet browser and/or monitor used. FORMABOOTS S.p.a doesn’t guarante the perfect correspondence between the images on the Website and the Products. If there are differences between the images and the product data sheet, the latter is the one effective.

ART. 4 – PRICES AND DELIVERY COSTS

The prices of the Products are inclusive of VAT and refer to the price list in force. Shipping costs will be included for purchases over €119,90 (for purchases below this amount, they will be €9,90 for Italy and €19,90 for Europe). All orders will be delivered at the address indicated in the order transmitted. The date of delivery of the goods indicated in the order shall be intended as indicative but not binding for FORMABOOTS S.p.a .

ART. 5 – REGISTRATION

To process with the purchase on the Website the Customer shall register acceding on LOGIN area, providing the e-mail address as user and a valid password. The registration is free and is confirmed by mail sent to the address of the Customer. FORMABOOTS S.p.a reserves itself the right to accept or refuse, at its discretion, the registration of the Customer. Data of registration shall be used exclusively by the Customer and shall not be ceded to third parties. The Customer is the sole responsible of the login on the website with its registration data and is directly responsible for any damage, or injury caused to FORMABOOTS S.p.a or to third parties by improper use, loss, embezzlement, or failure to protect properly its registration credentials.

ART. 6 – TERM

FORMABOOTS S.p.a reserves itself the right to accept or refuse, at its sole discretion, the Order sent by the Customer, without the right of the latter to make claims, for any reason, even compensatory, for non-acceptance. In particolar, FORMABOOTS S.p.a reserves itself the right to refuse or cancel orders from Customers those do not give sufficient guarantees of solvency or if - even after comparison with the circuit that manages payments with credit cards - anomalies in transactions and payment method used by the Customer are found. FORMABOOTS S.p.a reserves the right to refuse orders of customers with whom a dispute arises in relation to one or more previous order, or in the event that FORMABOOTS S.p.a deems, in good faith, that the customer has infringed, or intends violate these General Conditions.

ART. 7 – PURCHASE PROCEDURES (ORDERS)

The publication of the Products on the Website constitutes an invitation to the Customer to send Purchase Orders. The registered Customer can purchase the Products present in the Web site catalog, in the respective sections, as described in the relevant information sheets and respecting the procedures described therein. To proceed with the compilation of the Order the customer can, alternatively, proceed as follow:

a) In the event that the user is a Customer already registered on the Site, it is sufficient to enter with its login credentials (username and password).

b) In the event that the user is a new customer, before proceeding with the purchase it shall make the related online registrations in the LOGIN section.

Before sending the Order, the Customer shall check the cost of each Product chosen and the total cost for purchase of several Products. The Customer correctly concludes the order process if the Site doesn’t show any error message (the system can’t detect errors in reference to the data entered by the Customer in the field dedicated to the addresses for billing and shipping).

ART. 8 – ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

The Customer, before submitting the Purchase Order, has to read carefully these General Conditions of Sale. By sending the Order, the Customer declares to have read and accepted these General Conditions in relations with FORMABOOTS S.p.a.

ART. 9 – CONCLUSION OF THE CONTRACT

After sending the Purchase Order, the Customer will receive from FORMABOOTS S.p.a an e-mail message confirming the receipt of the Order and containing the order number, information on the main features of the Product purchased, detailed indication of the price, the payment methods, as well as the specific reference to the General Terms and Conditions and to the right of withdrawal. FORMABOOTS S.p.a invites the Customer to carefully verify the the data contained in the Order and to keep the acknowledgment of receipt on paper or electronic support. For any communication to FORMABOOTS S.p.a, the Customer shall use the Order number given. The Products will remain property of FORMABOOTS S.p.a until payment of the purchase price and costs by the Customer. FORMABOOTS S.p.a will process the Order only after having received confirmation of the authorization to pay the total amount due as indicated in the order.

ART. 10 – PAYMENT METHODS

The purchase price is expressed in Euro and shall be paid online, at the time of the Order, by credit cards indicated. The Product will not be sent until the funds are transferred to the account of FORMABOOTS S.p.a. FORMABOOTS S.p.a will issue the related invoice, if requested, upon delivery of the Products to the courier, with an e-mail sending to the Customer. The information provided by the Customer will be used to issue the invoice and any change of information isn’t possible after the invoice has been issued.

ART. 11 – COMPLAINTS – RIGHT OF WITHDRAWAL

For Any claim Customer shall refer to FORMABOOTS S.p.a, using the form at the following link.

Pursuant to art. 64 and to Legislative Decree 206/2005 (Consumer Code) the Consumer (a physical person who buys the Products for purposes not related to his professional activity, or without indicating a VAT number) may exercise the right of withdrawal for any reason without providing explanations, in compliance with the terms and methods specified in the dedicated section "Consumer Right of Withdrawal".

ART. 12 – DELIVERY METHODS

The purchased Product is delivered by courier to the address specified by the Customer in the Order. Deliveries will be from Monday to Friday, during office hours, excluding national holidays. Delivery is considered completed when the Product is available to the Customer at the address specified in the Order. Any, packaging and/or Products damage, or the mismatch between the number of pieces / packages and indications shall be immediately notified by the Customer, who shall contact FORMABOOTS S.p.a through the Customer Service, specifying the number of Order reported. In case of non-delivery due to the absence of the recipient at the specified address, the courier will leave a notice. In case of impossibility of delivery due to absence of the recipient, the customer service will try to contact the customer to schedule a new delivery. In case of delay, FORMABOOTS S.p.a will notice the Customer by e-mail. FORMABOOTS S.p.a shall not be liable for delays due to third parties and / or force majeure. Cases of force majeure, unavailability of means of transport, as well as unpredictable or unavoidable events that cause a delay in delivery, or prevent the execution, will give the right to FORMABOOTS S.p.a to split, postpone or cancel, in whole or in part, delivery, or to terminate the sales contract. In such cases FORMABOOTS S.p.a will provide proper communication to the e-mail address indicated by the Customer, who shall have the right to receive the refund of the price paid, excluding any further claim, including compensation, against FORMABOOTS S.p.a.

ART. 13 - COMPLIANCE OF THE PRODUCTS WARRANTIES AND VICES/DEFECTS

a) Legal Warranty for the Consumer (herein Consumer): The Consumer, as defined by art. 3 of Consumer Code (D. Lgs n. 6/2005) has the right to ask legal guarantee provided by Articles 206 to 128 of the Consumer Code. This guarantee provides that the Consumer, under penalty of forfeiture, claims to FORMABOOTS S.p.a of any lack of conformity of the product purchased within 132 (two) months from the discovery (Article 2, Consumer Code). Following this claim, the Consumer will have the right to request the fixing, or replacement of the Product, without prejudice to other rights provided by the law in favor of the Consumer. By virtue of the legal guarantee above, FORMABOOTS S.p.a is responsible for all conformity defects that occur within 132 (two) years from the delivery of the product. Beyond this term, FORMABOOTS S.p.a will not be responsible for the conformity defects found by the Consumer. In case of replacement or fixing of the Product, the terms of the warranty for the Product given as a replacement, or resulting from the fixing, are the same as the original product. Therefore, the two-year legal guarantee will in any case start from the delivery of the original product. In order to achive the warranty, the exhibition of the purchase document to FORMABOOTS S.p.a is required. Refer to articles 2 and following of Consumer Code. Any warranty shall not apply if the Product is used or washed in a manner that is not in accordance with the Product's own use and with the instructions/warnings in this regard provided by the Seller, or set forth in the illustrative reference documentation, tags, or labels. This warranty will apply to the Product that presents conformity defects and/or malfunctions that were not detectable at the time of purchase, provided that the Product itself has been used correctly and with due diligence and that is in compliance with its intended purpose and with the provisions of the technical documentation, if any, with observance of the various operating rules indicated therein. On the other hand, the aforementioned warranty shall not be applicable in case of negligence or carelessness in the use and maintenance of the Product.

b) Guarantee for the Customer non Consumer (Professional): the Customer Professional as defined by art. 3 of the Consumer Code, has the right to ask legal guarentee provided by the Italian Civil Code. This Guarantee provides, that the non-Consumer Customer, in forfeiture, claims to FORMABOOTS S.p.a any lack of conformity of the product purchased within 8 (eight) days of discovery. The legal guarantee above is valid for a maximum of 24(twentyfour) months from the delivery of the product. Beyond this term FORMABOOTS S.p.a will not be responsible for the defects found by the non-consumer customer. In order to achive the guarantee, the exhibition of the purchase document to FORMABOOTS S.p.a is required. Any warranty shall not apply if the Product is used or washed in a manner that is not in accordance with the Product's own use and with the instructions/warnings in this regard provided by the Seller, or set forth in the illustrative reference documentation, tags, or labels. This warranty will apply to the Product that presents conformity defects and/or malfunctions that were not detectable at the time of purchase, provided that the Product itself has been used correctly and with due diligence and that is in compliance with its intended purpose and with the provisions of the technical documentation, if any, with observance of the various operating rules indicated therein. On the other hand, the aforementioned warranty shall not be applicable in case of negligence or carelessness in the use and maintenance of the Product.

ART. 14 – EXPRESS TERMINATION CLAUSE

In the event of total or partial non-payment of the purchase price of the Product, FORMABOOTS S.p.a reserves the right, pursuant to and for the purposes of art. 1456 of the Italian Civil Code, to terminate this contract by sending a written notice to the customer's e-mail address.

ART. 15 – PRIVACY

Customer data and information are processed by FORMABOOTS S.p.a in accordance with the provisions of the Privacy legislation in force, as specified in the information contained in the section specifically dedicated, called "Privacy Policy".

ART. 16 – COOKIES

The website www.formaboots.com uses "cookies". Cookies are electronic files that record information relating to the navigation of the customer on the site (pages consulted, date and time of the consultation, etc...) and which allows the FORMABOOTS S.p.a to offer a personalized service to its customers. FORMABOOTS S.p.a informs that customer has the right to disable the creation of such files by accessing its Internet configuration menu. It is understood that this will prevent the Customer from proceeding with the online purchase.

ART.17 – ITALIAN JURISDICTION – EXCLUSIVE JURISDICTION

Disputes over the application, performance, interpretation of the on line purchase contracts, shall be refered exclusively to the Italian Jurisdiction to the Court of Treviso, unless mandatory law provisions provide a different exclusive jurisdiction (Court of Place of the Customer c.d. Consumer).

ART. 18 – APPLICABLE LAW

Where not explicitly laid down therein, contracts signed in application of these Genereal Conditions are governed by Italian law.

ART. 19 – CONTENTS OF THE SITE AND INTELLECTUAL PROPERTY RIGHTS

The contents of the Site, such as, by way of example, images, photographs, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material, in any format, published on the Website, including menus, web pages, graphics, colors, diagrams, tools, fonts and web design, diagrams, layouts, methods, processes, functions and software, are under copyright and intellectual property rights of FORMABOOTS S.p.a. The production, modification, duplication, copying, distribution, sale and / or or the exploitation of the images, of the contents of the Site unless previously authorized by FORMABOOTS S.p.a are forbidden. Any use of the contents of the Site for commercial and / or advertising purposes of the Customers is prohibited.